Privacy
Last updated: May 27, 2026
Effective Date: May 27, 2026
Bloq, Inc. (“Bloq,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our websites, applications, video conferencing tools, booking features, meeting rooms, AI-powered summaries, transcripts, recordings, tasks, notes, emails, notifications, integrations, and related services.
This Privacy Policy applies to Bloq websites, including bloq.video, and to any Bloq products or services that link to this Privacy Policy.
If you have questions or want to exercise privacy rights, contact us at privacy@bloq.video.
Bloq is an AI-powered video conferencing, scheduling, booking, meeting productivity, and workflow platform. Bloq helps users host meetings, schedule appointments, create recordings and transcripts, generate AI summaries, manage tasks and follow-ups, send meeting-related emails, create Recall Reports, and organize meeting records.
In this Privacy Policy:
We collect information in several ways, including information you provide, information generated through your use of Bloq, information collected automatically, and information received from third-party integrations or service providers.
When you create an account, join a workspace, or use Bloq, we may collect:
When you create, join, host, or participate in a meeting, we may collect:
Depending on meeting settings and user actions, Bloq may process:
Bloq may process this information to provide live meeting functionality, recording, transcription, screen sharing, meeting records, and related features.
Live video, audio, cloud recording, and speech-to-text functionality is delivered through Agora, a third-party real-time communications provider. Agora processes meeting audio and video streams as a service provider to Bloq under appropriate contractual confidentiality and security obligations.
If transcription or AI features are enabled, Bloq may collect, process, and store:
Bloq’s browser-based transcription may only capture the microphone of the user who enabled transcription, unless full-room transcription or server-side transcription is configured. AI-generated content may be inaccurate or incomplete. Users should review AI summaries, action items, decisions, and email drafts before relying on, sending, or sharing them.
When users create or book meetings through Bloq, we may collect:
Bloq may collect and store productivity-related information, including:
Bloq may collect and process information related to emails and notifications, including:
If a workspace enables inbound email routing, such as routing public contact-form submissions or reply-to-thread messages into Bloq, those inbound emails are received and parsed by a third-party email provider (currently Postmark) on Bloq’s behalf and then stored within the receiving workspace. Sender names, sender email addresses, message subjects, and message bodies may be retained as part of the workspace’s contact, lead, or conversation records.
If paid features are enabled, we may collect billing-related information, such as:
Bloq does not intentionally store full payment card numbers. Payment processing may be handled by third-party payment processors, such as Stripe or another provider.
For appointment-type and booking-link payments made by an invitee to a workspace owner, Bloq uses Stripe Connect Express. In that flow, the workspace owner is the merchant of record for the transaction and the funds are paid directly into the workspace owner’s own connected Stripe account, not to Bloq. Bloq receives transaction metadata (such as session identifiers, payment status, amount, currency, and a reference to the connected Stripe account) for the purpose of marking the booking paid and powering payment-related features inside the workspace, but does not receive or store the invitee’s payment-card details.
If you connect third-party services to Bloq, we may collect information necessary to provide those integrations, such as:
Where possible, Bloq uses only the data needed to provide the requested integration.
We may automatically collect:
Some information processed through Bloq may be considered sensitive under certain privacy laws, depending on how users use the platform. This may include audio, video, meeting recordings, transcripts, login credentials, private communications, screen sharing, and sensitive content shared by users during meetings, chats, notes, transcripts, or uploaded files.
Bloq does not intentionally require users to submit sensitive personal information unless it is necessary to use a requested feature or the user chooses to provide it.
When you choose to connect your Google account to Bloq, Bloq may receive specific Google user data through Google APIs in addition to the categories described above. This data is described in detail in Section 7 (“Google User Data and Google API Services”), and includes:
Google user data is collected only after you grant the relevant OAuth permission and only for the purposes described in Section 7. You can disconnect your Google account at any time from your Bloq integration settings, and you can revoke Bloq’s access directly from your Google Account permissions page.
Bloq may use personal information to:
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal data under one or more lawful bases, including:
Bloq allows users to create, upload, generate, and store content, including meeting recordings, chat messages, notes, transcripts, summaries, action items, decisions, follow-up drafts, files, and reports.
This content may include personal information, confidential business information, or sensitive information. Customers and users are responsible for ensuring they have the right to collect, share, record, transcribe, upload, or process content through Bloq.
If you use Bloq on behalf of an organization, that organization may control certain information in your workspace, including meeting records, tasks, transcripts, summaries, recordings, and reports.
Bloq may provide AI-powered features, including:
AI features may process meeting content, transcripts, notes, chat, task data, and related meeting records to generate outputs.
AI-generated content may be inaccurate, incomplete, or inappropriate for your specific use. Users should review and edit AI outputs before relying on them, sending them, or sharing them.
Where AI features use third-party AI providers, Bloq may send necessary content to those providers to generate the requested output. Bloq will take reasonable steps to configure AI providers in a privacy-conscious manner and limit processing to the purpose of providing the requested feature.
This section explains how Bloq accesses, uses, stores, shares, and deletes data we receive through Google APIs when you connect your Google account to Bloq. This section supplements the rest of this Privacy Policy and controls in case of any conflict regarding Google user data specifically.
When you authorize Bloq to access your Google account, Bloq may request and receive the following Google user data through Google APIs:
Bloq requests only the OAuth scopes necessary to provide the features you have enabled.
Bloq uses Google user data solely to provide the user-facing features you have requested, specifically:
Bloq does NOT:
Bloq stores only the minimum Google user data required to provide the requested features:
Bloq does not retain the full content of Google Calendar events outside the duration of an active sync operation, except for the limited set of metadata fields required to render the event inside Bloq’s user-facing calendar features.
Bloq does not sell Google user data. Bloq does not transfer Google user data to any third party except:
Bloq does not transfer Google user data to any third-party artificial intelligence provider for the purpose of training generalized AI models.
Google user data is retained only as long as needed to provide the Google integration, plus a short period for security, reliability, and audit purposes.
You may at any time:
Upon disconnection, revocation, or a verified deletion request, Bloq will delete the stored OAuth tokens and any cached Google user data within a reasonable period, except where limited retention is required by applicable law or for legitimate security and audit purposes.
Bloq’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If you believe Bloq is not in compliance with the Google API Services User Data Policy, please contact privacy@bloq.video.
Bloq also supports a Microsoft Outlook Calendar integration (via Microsoft Graph). When you choose to connect a Microsoft account, the same principles described in this section apply on a parallel basis: Bloq receives only the calendar data necessary to provide availability checks and two-way calendar sync, stores OAuth tokens in encrypted form, does not use the data for advertising or AI model training, does not sell or rent the data, and lets you disconnect at any time from your Bloq integration settings or directly from your Microsoft account. References to “Google user data” in Sections 7.2 through 7.5 should be read to apply equivalently to Microsoft Outlook calendar data where Bloq is acting under a Microsoft Graph authorization.
Bloq may allow users to record meetings, transcribe conversations, and generate summaries.
Meeting hosts and users are responsible for complying with applicable recording, wiretapping, consent, employment, privacy, and communications laws. Some jurisdictions require all participants to consent before recording or transcribing a conversation.
Bloq may display indicators or notices when recording, transcription, or AI features are enabled, but users remain responsible for providing legally required notices and obtaining legally required consents.
We may share information with vendors and service providers that help us operate Bloq, such as:
These providers may process information only as necessary to provide services to Bloq and subject to appropriate contractual obligations.
If you use Bloq as part of a workspace or organization, your information may be visible to workspace owners, administrators, hosts, co-hosts, or other authorized users, depending on settings and permissions.
Meeting information may be visible to participants, hosts, invited users, or workspace members, depending on the feature and access permissions.
Depending on meeting settings, Bloq may share:
If you connect Bloq with third-party services, such as calendars, email providers, payment processors, or productivity tools, information may be shared with those services as necessary to provide the integration.
We may disclose information if we believe it is necessary to:
If Bloq is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Bloq does not intend to sell personal information in the traditional sense.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain advertising, analytics, or cross-context behavioral advertising activities. If Bloq engages in activities considered “selling,” “sharing,” or “targeted advertising” under applicable law, we will provide required disclosures and opt-out mechanisms.
You may contact us at privacy@bloq.video to exercise applicable opt-out rights.
Bloq may use cookies, pixels, local storage, SDKs, and similar technologies to:
Users may control cookies through browser settings. Some features may not work properly if cookies are disabled. Where required by law, Bloq will request consent for certain cookies or tracking technologies.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes.
Retention periods may vary depending on:
Meeting records, recordings, transcripts, summaries, notes, tasks, and Recall Reports may remain available to workspace owners or authorized users unless deleted according to workspace settings, product functionality, or applicable law.
Bloq uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
No system can be guaranteed 100% secure. Users are responsible for protecting their account credentials and using Bloq appropriately.
Bloq may process and store information in the United States and other countries where Bloq or its service providers operate.
If personal data is transferred from the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with data transfer rules, Bloq will use appropriate transfer mechanisms where required, such as Standard Contractual Clauses or other legally recognized safeguards.
Depending on where you live, you may have certain privacy rights. These may include the right to:
To exercise your rights, contact us at privacy@bloq.video.
We may need to verify your identity before fulfilling a request. If you are part of a workspace controlled by an organization, we may direct your request to that organization or process it according to our role as a service provider or processor.
Several U.S. states have enacted comprehensive privacy laws, and the U.S. state privacy landscape continues to expand. Depending on your state, you may have rights related to:
Bloq will respond to applicable state privacy requests as required by law. To submit a request, contact us at privacy@bloq.video.
This section applies to California residents and supplements the rest of this Privacy Policy.
California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, commonly referred to as the CCPA/CPRA.
In the last 12 months, Bloq may have collected the following categories of personal information:
We may collect personal information from:
We may use personal information for:
We may disclose the categories of personal information listed above to:
Bloq does not intend to sell personal information in the traditional sense. If Bloq engages in activities that constitute “sale” or “sharing” under California law, California residents may opt out.
You may contact us at privacy@bloq.video to exercise applicable opt-out rights.
Bloq may process sensitive personal information where necessary to provide requested services, such as account security, meeting recordings, transcripts, private communications, and AI-powered meeting features.
Bloq does not use sensitive personal information for purposes that would require a right to limit under California law unless we provide the required notice and ability to limit.
California residents may request to:
To exercise these rights, contact us at privacy@bloq.video.
California residents may use an authorized agent to submit privacy requests. We may require proof of authorization and may ask the consumer to verify their identity directly.
We will not discriminate against you for exercising privacy rights. We will not deny services, charge different prices, or provide a different quality of service because you exercised applicable privacy rights, except as permitted by law.
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the right to:
Where Bloq acts as a processor on behalf of a Customer, the Customer may be the controller of your personal data. In that case, you may need to contact the Customer directly to exercise certain rights.
To contact Bloq about European privacy rights, email privacy@bloq.video.
Bloq is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Bloq, contact us at privacy@bloq.video so we can take appropriate action.
If a higher age threshold applies in your jurisdiction, Bloq will comply with applicable law.
If you receive marketing emails from Bloq, you may opt out using the unsubscribe link in the email or by contacting us.
Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as account, security, billing, meeting, booking, or legal notices.
Some browsers offer “Do Not Track” or similar signals. There is no uniform standard for how websites should respond to all such signals.
Where required by applicable law, Bloq will honor legally recognized opt-out preference signals, such as Global Privacy Control signals, for applicable opt-out rights.
Bloq may contain links to third-party websites, services, integrations, or applications. This Privacy Policy does not apply to third-party services.
We encourage you to review the privacy policies of third-party services before using them.
Some pages on the Bloq marketing site may also embed third-party forms or widgets (for example, embedded Cognito Forms used for sign-ups, beta access, or contact requests). When you submit data through an embedded third-party form, that data is transmitted to and processed by the third-party form provider under that provider’s own privacy policy, separately from Bloq’s direct processing.
If you use Bloq on behalf of an organization and need a data processing agreement, contact privacy@bloq.video.
Where required, Bloq may enter into appropriate data protection terms with Customers, including terms addressing processing instructions, confidentiality, security, subprocessors, assistance with rights requests, and international transfers.
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users by email, in-app notice, website notice, or other appropriate method. The updated Privacy Policy will indicate the “Last Updated” date.
Your continued use of Bloq after an updated Privacy Policy becomes effective means you acknowledge the updated policy.
For questions, requests, or concerns about this Privacy Policy or Bloq’s privacy practices, contact:
Bloq Privacy Team
Email: privacy@bloq.video